Delta Air Lines and Southwest Airlines are the highest-ranking carriers in North America for passenger satisfaction in 2024.
The J.D. Power 2024 North American Airlines Study is out. Delta and Southwest are the clear winners in this year's survey.
Customers who fly economy or basic economy are the most satisfied with Dallas, Texas-based Southwest Airlines, according to ...
But according to a new customer survey, some North American carriers do it better than others. The J.D. Power 2024 North America Airline Satisfaction Study, released Wednesday by the consumer data ...
In this week’s news, the latest J.D. Power survey of airline customer satisfaction reveals the importance of polite and helpful carrier employees, with Delta and Southwest topping the rankings; San ...
Choosing the best airline is challenging; especially when trying to balance affordability, reliability, safety, and comfort.
Flights and fares for Dallas, Texas-based Southwest Airlines started showing up in tech giant Alphabet’s popular online air ...
Consumer insights, data, and analytics company J.D. Power’s recent study claims “the power of people” – aka positive customer ...
Air Canada ranks below most other major North American airlines on customer satisfaction, with airfares a particular sore ...
When American Airlines changes a customer's flight from Seattle to Miami, he asks for a refund. The airline suggests that it ...
With airline travel up more than 9% year over year, passengers are putting a premium on customer service, the survey says.
In a bold move that favors air travelers, Spirit Airlines has announced the elimination of their change and cancellation fees ...